We take the security and privacy of customer information seriously and are committed to safeguarding your privacy online. As a business, Geckotech Solutions Ltd is built on the bedrock of building long term relationships with customers and site visitors.
If you leave, we have failed. So we make every effort not to breech privacy and risk customer offence for short-term financial gain. Your data is about you, Geckotech Solutions and how we work together. This brief guide describes how we collect, use and safeguard the information you provide us with when you use our online services.
Personal data is the information you supply that identifies you, for example, your name and address. Anonymous data is information that does not identify you personally, for example, the average length of visit to our site is 12 minutes.
Geckotech Solutions primary reason for collecting personal data is to provide you with a more personalised service. We also collect data so that we can understand and identify our customers/visitors needs. The aim is to make each online experience a better one. Understanding your needs means we are in a better position to meet them, and we can do this by looking at how you use our services/information and products.
Please take a moment to read our Privacy Policy, so you know what choices you have about the information we may ask you for. This policy is updated from time to time, please check back periodically.
Geckotech Solutions may gather data about what pages you visit within the site, how long you stayed on a page, and the route you took to navigate through the pages. This information helps us monitor the user friendliness of our service and what your needs might be. It also helps us to develop and improve our service generally [in direct response to customer requirements.]
Personal details:
When you send us your details, we collect personal details from you [name and address, employment details if required etc]. This helps us to provide a personalised service, unique to you.
We may also ask you for personal details at other times, for example if we run a market research questionnaire, competition, sweepstake or promotion. The majority of this data collection is not compulsory, however.
Your personal information may be obtained in any of the following ways:
Geckotech Solutions will NEVER provide reports to third parties, for example content partners and advertisers.
We formulate statistical reports - these are anonymous summaries used to monitor the success of our content and advertising, and to help us develop a service in line with customer need. From our statistical reports we can provide general information about our service, for example, ‘1,000 people clicked on an advertisement yesterday’, or ‘26% of our customers are over 34 years old’.
We won’t pass on personal information to third parties unless we are required by law to disclose that information. Employing companies can view your employment details and may contact you with possible job offers.
From time to time, Geckotech Solutions may ask you questions about your tastes and preferences [e.g.: Is the black background easy on your eyes!]. This is done only to enhance your online experience with us.
Geckotech Solutions is committed to data security. We have implemented technical, managerial, and operational security, rules, procedures and measures, to ensure that your personal information is held within operating environments that are not available to the public. We take steps to guard against unauthorised access, improper use, alteration, destruction, and accidental loss of personal data. This includes rules for all staff with access to the server, network or databases that hold your personal information.
If you have any questions or concerns about our use of your personal information you should write in the first instance to our Privacy Compliance Team at our registered office [address below] or email us at privacy@geckotechsolutions.com. Please also use this address to let us know of any experience with privacy problems you may have with any of the sites to which our services link to.
Privacy Compliance Team Unit 2 / 23 West Harbour Road
Granton
Edinburgh EH5 1PN,
Scotland
If you want to learn more about the rights regarding your personal data you should contact the Data Protection Commissioner’s office information line on 01625 545745 or visit their web site at http://www.dataprotection.gov.uk/
20 November 2008 20:45
